Crisis Connection Inc. Volunteer Opportunities

Project Support Volunteer
Reports To: CCI Staff

Summary of Duties:
To provide office support and outreach support

Responsibilities Include:
To assist CCI as needed with projects that will not include any direct client contact such as:

Assembly of children’s bags
Assembly of rape bags
Assembly of folders
Organizing donations
Placing stickers on pass-outs and brochures
Delivering educational and outreach materials

Qualifications for Project Support Volunteer:

Commitment to the philosophy and mission of CCI;
Acceptance as a CCI volunteer;
Completion of CCI basic volunteer training (4 hrs.);
Completion of 10 hrs. required continuing education training annually.

Sanctuary Project Volunteer

Reports To: Sanctuary Program Coordinator

Summary of Duties: To provide a connection between CCI and a CCI Sanctuary Congregation.

Responsibilities Include:

To provide opportunities for education for the Congregation concerning domestic and sexual violence;
To provide the Congregation with CCI materials, such as brochures, cards, bulletin inserts, etc. This may include identifying and implementing the process required to display and distribute materials;
To encourage the Congregation to participate in CCI programs, fund-raisers and special events. This may include identifying and implementing the process required to display and distribute materials;
To encourage the Congregation in their material support of CCI. This may include making presentations to the appropriate boards/committees for the purpose of fund-raising or acquisition of supplies, such as personal care and household supplies, canned goods, cell phones (with both jacks included), toys and books;
To communicate the Congregation’s needs, issues or questions related to domestic and sexual violence to the CCI staff; and,
To act as a supportive resource within the Congregation on behalf of victims of domestic and sexual violence.

Emergency Room (ER) Volunteer Advocate

Reports To: Victim Services Specialist

Summary of Duties: To provide personal support and advocacy services to victims of domestic and sexual violence in a hospital emergency room or at the Comfort House in Milltown.

Responsibilities Include:

To be available on an emergency basis and in a timely manner (could be anytime) for victim service at a local ER or the Comfort House;
To explain the process of forensic collection to the victim and those who may have accompanied the victim to the medical setting;
To provide victims with information concerning their rights and available services, dispelling myths about domestic and sexual violence and encouraging survivorhood;
To provide victims with unconditional compassion during the process of evidence collection if so desired by the victim;
To provide victims with a reassuring, professional presence during the law enforcement interview if so desired by the victim;
To tactfully speak on behalf of the victim should her/his rights be violated by either medical or law enforcement personnel during the process of the exam and/or interview with law enforcement;
To document observations, including “excited utterances” in such a manner as to enhance a possible future prosecution of the assailant; and,
To file a completed client contact sheet with the Victim Services Specialist within 24 hrs. of the ER visit as well as phone contact immediately after the exam is completed.

On-call/Pager Volunteer

Reports To: Victim Services Specialist

Summary of Duties: To provide personal support services to victims of domestic and sexual violence who have contacted CCI via our 24-hour hotline @ 1-800-245-4580.

Responsibilities Include:

To provide in-person support, encouragement, empathy, advocacy, emergency transportation and other needed services to clients and their children and back-up support for the hotline volunteer on duty;
To exhibit responsibility in relation to assigned shift. If a volunteer cannot be available for a scheduled shift, they are required to call the business office @ 482-1555 to make changes. If a conflict should arise over a weekend or on a holiday, the volunteer is required to arrange for a qualified replacement by calling staff members at their homes;
To utilize staff for clarifying or sharing information about clients, community resources or to seek personal support;
To relay critical client information to a staff member immediately or certainly no later that early the next morning; and,
To complete and return mandatory paperwork (client contact sheets, in-kind sheets & continuing education forms in particular) on a regular monthly basis to the Jasper office @ P.O. Box 903, Jasper, IN 47547, c/o Victim Services Specialist.

Women & Children Support Group Volunteer

Reports To: Victim Services Specialist

Summary of Duties: To co-facilitate support groups for persons affected by domestic and sexual violence.

Responsibilities Include:

To attend evening and day groups on a scheduled basis or as needed;
To notify Victim Services Specialist of a day needed off in a timely manner;
To complete all necessary paperwork in a timely manner;
To inform Victim Services Specialist of possible problems occurring with or among clients in a group; and
To meet with co-facilitator and Victim Services Specialist on regular basis (as scheduled) to discuss group, curriculum, progress and goals.

Hotline Volunteer

Reports To: Staff of CCI

Summary of Duties: To provide personal support services to victims of domestic and sexual violence who have contacted CCI via our 24-hour hotline @ 1-800-245-4580.

Responsibilities Include:

To provide telephone support, encouragement, empathy, advocacy
To exhibit responsibility in relation to assigned shift. If a volunteer cannot be available for a scheduled shift, they are required to call the business office @ 482-1555 to make changes. If a conflict should arise over a weekend or on a holiday, the volunteer is required to arrange for a qualified replacement by calling
To utilize staff for clarifying or sharing information about clients, community resources or to seek personal support;
To relay critical client information to a staff member immediately or certainly no later that early the next morning; and,
To complete and return mandatory paperwork (client contact sheets, in-kind sheets & continuing education forms in particular) on a regular monthly basis to the Jasper office @ P.O. Box 903, Jasper, IN 47547, c/o Victim Services Specialist.

CCI Volunteer Policies

Volunteers are not allowed to accept any remuneration for any activity pertaining to their work on behalf of CCI.
Volunteers may not mix their private lives with those of the women in crisis; strict boundaries enhance our service delivery.
Volunteers are never to give their address, phone number, or last name to the clients they come in contact with through the hotline;
Volunteers are never to go to the home of a client, or to return to the home with a client; all meetings must take place in a safe, public location only.
Volunteers are never to carry a weapon of any type while on duty; CCI adheres to a strict non-violence code of conduct.

Reasons for the dismissal of a CCI volunteer:

Working under the influence of drugs or alcohol.
Violating the confidentiality of CCI clients, CCI volunteers, CCI staff, or any of the safe homes or shelters.
Engaging in behavior which is destructive to the CCI clients, CCI staff, CCI volunteers, safe home owners or shelter staffs.

CCI Staff/ Volunteer agreement:
The CCI staff agrees to-

Provide support & evaluation for each volunteer;
Offer an initial training program & continuing education as dictated by the State;
Review volunteer performance annually; and,
Invite volunteer participation with policy making when possible.

The CCI Volunteers agree to-

Accept the philosophy of CCI and support decisions of the organization;
Maintain the required confidentiality of CCI clients, volunteers, staff, and all affiliated organizations with whom we may interact with on behalf of our clients;
Follow their volunteer job description and accept evaluation;
Notify the agency of a decision to cease volunteerism; and
Keep self informed of developments in the DV & SA fields by completing the required 10 hrs. per year of continuing education.

Please contact us via email, phone or mail to request a volunteer packet.

Our volunteers are the of our agency.

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Crisis Connection Inc. Volunteer Opportunities

Please contact us via email, phone or mail to request a volunteer packet. Our volunteers are the of our agency.

Please contact us via email, phone or mail to request a volunteer packet.

Our volunteers are the of our agency.