Helpline Support – After Hours
Provide personal support services to victims of domestic and sexual violence who have contacted Crisis Connection via the 24hr. helpline on evenings 5:00 pm – 9:00 am and weekends.
Responsibilities Include:
Expectations
Responsibilities Include:
- Answering Helpline and providing support, encouragement, and empathy to callers
- Providing appropriate referrals
- Relay critical information to an advocate immediately or next day
- Complete and return mandatory paperwork to an advocate
- Maintain strict confidentiality of all information regarding Crisis Connection Clients
Expectations
- Commitment to Crisis Connection’s philosophy and mission
- High school diploma or GED
- Submit to a criminal background check.
- Completion of Crisis Connection’s basic volunteer training (2 hrs)
- Completion of Crisis Connection’s direct service training (2 hrs)
- Completion of Crisis Connection’s on-call training (2 hrs)
- Completion of 10 hrs continuing education training annually
Helpline Support – Office Hours
Provide personal support services to victims of domestic and sexual violence who have contacted Crisis Connection via the 24hr helpline during office hours Monday-Friday 9am-5pm.
Responsibilities include:
Expectations
Responsibilities include:
- Answering Helpline and providing support, encouragement and empathy to callers
- Providing appropriate referrals
- Relay critical information to an advocate by the end of the day
- Complete and return mandatory paperwork to an advocate
- Assist advocates and prevention team with clerical duties when needed
- Maintain strict confidentiality of all information regarding Crisis Connection clients.
Expectations
- Commitment to Crisis Connection’s philosophy and mission
- High school diploma or GED
- Submit to a criminal background check.
- Completion of Crisis Connection’s basic volunteer training (2 hrs)
- Completion of Crisis Connection’s direct service training (2 hrs)
- Completion of Crisis Connection’s on-call training (2 hrs)
- Completion of 10 hrs continuing education training annually
Interpreter Services
Assist the staff with serving the Spanish speaking community, especially those affect by domestic violence and sexual assault.
Responsibilities Include:
Expectations:
Responsibilities Include:
- Translate conversations between staff and Spanish speaking clients
- Accompany Victim Advocates to court and help translate as needed
- Assist in translating any documents, including victim impact statements and protection orders
- Help with translating for staff with community partners in outreach, training, and presentations
- Maintain strict confidentiality of all information regarding Crisis Connection clients
Expectations:
- Commitment to Crisis Connection’s philosophy and mission
- High school diploma or GED
- Willing to be on-call as situations arise
- Valid driver’s license
- Submit to criminal background check
- Completion of Crisis Connection’s basic volunteer training (2 hrs)
- Completion of Crisis Connection’s direct service training (2 hrs)
Marketing Committee
- Market and Represent Crisis Connection throughout the community and corporate sector
- Responsibilities Include: Marketing subcommittee with Board of Directors
- Expectations: Commitment to Crisis Connection’s philosophy and mission
- Completion on Crisis Connection’s Basic Volunteer Training (2 hrs)
- General Knowledge of Crisis Connection’s services and resources.
Opportunities for volunteers are provided without regard to religion, creed, race, national origin, age or sex.
CRISIS CONNECTION INC. AND ITS STAFF OFFER SERVICES WITHOUT REGARD TO OR DISCRIMINATION ON THE BASIS OF RACE, MENTAL OR PHYSICAL ABILITY, ETHNIC OR NATIONAL ORIGIN, AGE, RELIGION, GENDER, GENDER IDENTITY OR EXPRESSION, SEXUAL ORIENTATION, POLITICAL AFFILIATION OR BELIEF, MARITAL STATUS, PLACE OF RESIDENCE, OR STATUS IN REGARD TO PUBLIC ASSISTANCE OR VETERANS STATUS IN COMPLIANCE WITH ALL APPLICABLE FEDERAL, STATE, AND LOCAL LAWS.