Helpline Support – After Hours
Provide personal support services to victims of domestic and sexual violence who have contacted Crisis Connection via the 24hr. helpline in the evenings 5:00 pm – 9:00 am and on weekends.
Responsibilities Include:
Expectations
Responsibilities Include:
- Answering Helpline and providing support, encouragement, and empathy to callers
- Providing appropriate referrals
- Relay critical information to an advocate immediately or next day
- Complete and return mandatory paperwork to an advocate
- Maintain strict confidentiality of all information regarding Crisis Connection Clients
Expectations
- Commitment to Crisis Connection’s philosophy and mission
- High school diploma or GED
- Submit to a criminal background check.
- Completion of Crisis Connection’s basic volunteer training (2 hrs)
- Completion of Crisis Connection’s direct service training (2 hrs)
- Completion of Crisis Connection’s on-call training (2 hrs)
- Completion of 10 hrs continuing education training annually
Helpline Support – Office Hours
Provide personal support services to victims of domestic and sexual violence who have contacted Crisis Connection via the 24hr helpline during office hours Monday-Friday 9am-5pm.
Responsibilities include:
Expectations
Responsibilities include:
- Answering Helpline and providing support, encouragement and empathy to callers
- Providing appropriate referrals
- Relay critical information to an advocate by the end of the day
- Complete and return mandatory paperwork to an advocate
- Assist advocates and prevention team with clerical duties when needed
- Maintain strict confidentiality of all information regarding Crisis Connection clients.
Expectations
- Commitment to Crisis Connection’s philosophy and mission
- High school diploma or GED
- Submit to a criminal background check.
- Completion of Crisis Connection’s basic volunteer training (2 hrs)
- Completion of Crisis Connection’s direct service training (2 hrs)
- Completion of Crisis Connection’s on-call training (2 hrs)
- Completion of 10 hrs continuing education training annually
Interpreter Services
Assist the staff with serving the Spanish-speaking community, especially those affect by domestic violence and sexual assault.
Responsibilities Include:
Expectations:
Responsibilities Include:
- Translate conversations between staff and Spanish speaking clients
- Accompany Victim Advocates to court and help translate as needed
- Assist in translating paperwork related to CCI services such as victim impact statements and protection orders
- Help with translating for staff with community partners in outreach, training, and presentations
- Maintain strict confidentiality of all information regarding Crisis Connection clients
Expectations:
- Commitment to Crisis Connection’s philosophy and mission
- High school diploma or GED
- Willing to be on-call as situations arise
- Valid driver’s license
- Submit to criminal background check
- Completion of Crisis Connection’s basic volunteer training (2 hrs)
- Completion of Crisis Connection’s direct service training (2 hrs)
Marketing Committee
- Market and Represent Crisis Connection throughout the community and corporate sector
- Responsibilities Include: Marketing subcommittee with Board of Directors
- Expectations: Commitment to Crisis Connection’s philosophy and mission
- Completion on Crisis Connection’s Basic Volunteer Training (2 hrs)
- General Knowledge of Crisis Connection’s services and resources.
Opportunities for volunteers are provided without regard to religion, creed, race, national origin, age or sex.